Telephone: 07908 590 797
Email: lisacross.counselling@gmail.com

Are you looking for a safe space to talk through problems? Are you looking for some support towards positive change?

Sometimes we can’t talk openly with people in our lives – maybe they are either unable to listen fully or appreciate what we are saying, or they are too closely involved that it can be awkward to speak honestly with them. This is where counselling can be really helpful, as it can provide you with a space to explore what is going on for you and to offer a different perspective.

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My clients and colleagues often describe me as warm and extremely gentle as a person and in my approach to my counselling work. I enjoy working together with my clients, and I find the job itself extremely rewarding.

I am a professional Therapeutic Counsellor, BACP Accredited (British Association for Counselling and Psychotherapy) based in Plymouth, Devon, UK. As a member of this organisation, I have an Ethical Code of Conduct to which I work by; this guidance helps to keep our work safe for both you as a client and myself as a therapist. Accredited BACP status as a counsellor means that my practice meets the BACP’s higher standard as a competent, ethical and independent practitioner.

I can support you to explore and process what life brings your way at your pace. Together, we can unpick what you want to see happen for you and to give it some context, so that you will be able to notice any changes you are making.

My areas of experience include (but are not limited to) sexual assault and abuse, trauma, anxiety, depression, stress and anger management, relationships, confidence and self-esteem issues and loss/bereavement. My approach is Mindfulness-based Person-Centred Therapy.

I am able to offer daytime and early evening sessions on weekdays and Saturday appointments, and I’m based in the city centre of Plymouth.

Please contact me to ask questions, discuss or book an initial meeting.

Telephone: 07908 590 797
Email: lisacross.counselling@gmail.com


I’m currently (during Lockdown 3) back to working remotely until restrictions lift again.

I will be offering in-person counselling sessions – in addition to remote therapy through Zoom video call and telephone – when the Plymouth area is graded as Tier 3 or lower again. I’ve completed a risk assessment and made a few changes to the way I work in order to reduce risk of Covid-19 infection.

The Government is still recommending that we work from home wherever possible for most of us in the UK, so my in-person sessions are prioritised for clients who are unable to attend remote sessions. The majority of my sessions I offer are remote/online sessions via video calls and instant messaging chat via Zoom (www.zoom.us) and telephone calls.

In-person sessions are being held in a large meeting room, which prior to the pandemic had an estimated capacity of up to 15 people, with both windows open and a fan for air ventilation; this is to minimise risk with regards to Covid-19. I use an alcohol-based disinfectant to clean all contact surfaces before and after meeting clients. I wear a mask, and I appreciate clients doing the same so that we protect each other.

I’m looking forward to the future going forward, and eventually broadening out in-person sessions to all clients again. Thank you for your patience in awaiting “normality” again, I’m looking forward to seeing you again soon, too!

Take good care of yourself and each other

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What has been helpful or useful that you have appreciated from our work together?

Having a judgemental free space to talk, and having someone who will listen and give good advice and a different way to think about things. I have really found it extremely helpful to get through a very difficult time for me.

What has been unhelpful or not as useful from our work together?

— It’s all been good.

20 November 2019

Lisa allowed me to focus on current issues and didn’t force me to delve into anything I wasn’t comfortable with… I didn’t feel judged for seeking help, which I really appreciated.

19 May 2017